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Waxed & Wicked

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Got Questions?

WHAT ARE YOUR CANDLES MADE OF?

Our candles are uniquely made of coconut and soy wax to give you an awesome hot and cold throw.

DO YOU OFFER SAMPLES?

Sorry! We do not offer samples.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship internationally. 

WHEN WILL I RECEIVE MY ORDER?

Orders are normally processed within 3-7 business days of receipt of your purchase. A tracking number will be provided to you to track your package with the shipping carrier.

I PLACED AN ORDER AND NOW THE PRODUCT IS ON SALE. CAN I GET A REFUND FOR THE DIFFERENCE?

Sorry! We do not offer price adjustments under any circumstances.

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive a shipment notification e-mail from Waxed & Wicked, once your order has shipped. This e-mail will contain the tracking information as well as a link to track your package online.

WHERE ARE YOUR PRODUCTS MADE?

Our line is made in Upper Marlboro, MD.

Are your fragrances all phthalate free?

Our candle fragrances are phthalate free and paraben free, offering high-end luxury fragrances of superior quality to enhance the mood and ambience.

What are the benefits of using a wooden wick?

Wooden wicks achieve a fast melt pool formation for quick and excellent hot throw. Wooden wicks produce a tantalizing crackling sound when burning. Wooden wicks have no mushrooming with little carbon buildup, debris or wooden wicks are rigid and require no straightening wooden wicks can be used in all candle wax types. Wooden wicks are applicable to container, pillar, and votive candles. Our wicks are sourced and manufactured in the USA from FSC-certified mills.

What is the difference between a cotton wick and a wooden wick?

Wooden wicks are thin slabs or tubes of wood crafted precisely for candle making. They create a beautiful crackling sound. On the other hand, cotton wicks are braided cotton strands, dipped in wax and compressed to hold their shape. There are indeed right and wrong ways to burn each type of candle, but the number one way to get the best results with either wick is to always burn your candles until the wax has completely melted to each side the candle glass.

WhY DID I GET CHARGED TAX ON MY ORDER?

Taxes are charged by the state for which you are delivering to. Tax rates vary from state to state. 

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